Information
About
KONI revolutionized the suspension industry with the invention of the first adjustable hydraulic shock absorber.
Since this, KONI continues to set the benchmark for in suspension technology. KONI innovates, engineers and manufactures market leading performance and adjustable shock absorbers, providing customers with a comfortable, safe and sustainable driving experience in any vehicle, across any terrain.
FAQs
Our promises
- Returns
- Only purchases made on Shop.KONI-NA.com are eligible for a refund.
- Product must be returned and received within 30 days of original delivery.
- All returns must be in new uninstalled condition and in original packaging.
- Product must include all components.
- Consumer must include original invoice.
- Shipping and handling fees are non-refundable.
- All returns are subject to inspection.
- Once product is received please allow 5-10 business days for refund.
- Refund must be issued to original payment method.
- Exclusions: Appeal, Merchandise, Piece Parts, Component Parts and Hardware.
- Defective product must utilize the Warranty Process.
For support and information on our returns policy, please contact our customer service team via the contact form on this page.
- Warranty
KONI products come with limited warranty periods and terms.
To find which warranty applies to your product visit our dedicated warranty page .
